Payment Instructions / FAQ
Due to the Covid19 Pandemic we will ONLY be accepting payments through our website. Payment options include: Paypal, Visa, Mastercard.
As you shop throughout auction day, you will be notified via email when you are the successful bidder. Each of your purchases will automatically be added to your invoice. At the end of our auction day you will be able to go into your account and pay for all of your auction items in one payment.
You can either click on the link provided in any of your successful bidder emails or you can login to your account at rawlcoauctions.com click the "my account" button at the top right of your screen, and click on invoices.
Credit cards on file will automatically be charged after the auction has ended on the following business day.
When you go into pay your invoice, you will be asked to pick from one of our shipping options. Please note if you have purchased an item from our auction you will be provided with a Proof of Purchase letter that you will present to the retailer providing this item. The shipping options below apply to this Proof of Purchase letter not the item itself. There are three options available to you:
If you select Pick-up you will be contacted when your item(s) are ready and available for pick-up. The pick-up times will be provided to you when your purchase(s) are ready following the auction. In order to take advantage of pick-up you will need to have paid for your items online. Please note you will not have the option to pay for your items upon arrival/in person. All payments must be made online. When you arrive please maintain proper social distancing from anyone else in our office, please stay behind the partition at reception. Give reception your name and hold your ID up to verify you are the successful bidder. Reception will than give you your auction purchases.
If you select regular mail please note that you are waiving any responsibility to Rawlco Radio should your item(s) get lost in the mail. Please double check that the address listed on your account is current and is your current mailing address. The address listed on your account is the mailing address our staff will use to send you your purchase(s).
If you select registered mail, please note there is a $10 charge that will be added to your invoice. Registered Mail comes with a tracking number that allows us to track that your purchases have been delivered to the address on file. Canada Post is having zero contact delivery at this time. This means that they will not ask for a signature, they will just put your purchases in your mailbox. Please double check that the address listed on your account is current and your correct mailing address. The address listed on your account is the mailing address our staff will use to send you your purchase(s).